UIN Syarif Hidayatullah Jakarta proudly hosted the 13th International Conference on Cyber and IT Service Management (CITSM) 2025 on Thursday, 25 September 2025. The prestigious academic forum featured around 84 research papers presented across 9 special panels, 5 main tracks—Computer Engineering/Computer Systems, Computer Science/Informatics, Multimedia, Information Systems/Information Technology and Management, and Software Engineering—as well as parallel sessions by researchers from various institutions worldwide.

The event, held from 08:00 AM to 05:00 PM (UTC+7), began with the Conference Report delivered by Dr. Yusuf Durachman, M.IT., as the Conference Chair of CITSM 2025. The Welcome Speech was presented by Prof. Husni Teja Sukmana, S.T., M.Sc., Ph.D., Dean of the Faculty of Science and Technology at UIN Jakarta, followed by the Opening Speech from Prof. Asep Saepudin Jahar, M.A., Ph.D., Rector of UIN Jakarta. The conference also highlighted keynote lectures from distinguished international experts: Prof. Dr. Abdul Wahab Abdul Rahman, MSEE., BSC. (International Islamic University Malaysia), Assoc. Prof. Thosporn Sangsawang, Ph.D. (Rajamangala University of Technology Thanyaburi, Thailand), and Assoc. Prof. Wen-Ren Yang, M.S., Ph.D. (National Changhua University of Education, Taiwan). With its diverse presentations and global engagement, CITSM 2025 not only fostered scientific exchange but also reinforced UIN Jakarta’s commitment to advancing research and innovation in cyber and IT service management.